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Following last year’s Call for Evidence from the Department for Communities and Local Government, the government has published its response to the consultation with a summary of the feedback received together with ideas on how best to improve the home moving process.

The government received a significant number of suggestions as to the improvements which could be made and has stated that it aims to bring meaningful improvement through ‘smaller, incremental changes’ in three keys areas:

  • Reducing failed transactions
  • Better consumer experience
  • Reducing time from offer to completion.

Proposals include strengthening enforcement of existing regulation of estate agents, the potential prohibition of referral fees, utilising of technology, and the implementation of reservation agreements.

Click this link to see the government response.


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